Your language of choice may be accommodated.
Providing service in both of Canada’s official languages has always been part of the Palladium Standard. In addition, service for those who speak Cantonese/Mandarin are available. Since many of our operators are from various ethnic backgrounds, other languages such as Greek, Arabic, Hebrew and others can often be served as well.
The sole function of our operators is to process incoming alarm signals.
Most monitoring stations require their operators to do data entry, make data edits, do filing of documents and/or do photocopying, perform administrative functions of one sort or another. We believe the monitoring of your account is JOB 1 – and that important job requires the full attention of our operators. Accordingly, tasks other than those that directly involve the monitoring of accounts are performed in other departments within the organization
Palladium Security Authorized Stations Operate in 7 separate monitoring stations that are continuously linked together. Located across Canada, these six stations are each capable of operating in a stand-alone mode, or as is normally the case, as part of our inter-connected network.
There is an advantage of having stations from coast to coast is simple, Weather and other emergency conditions directly impacts how monitoring station operate. If a large storm goes through an area, It can knock out power, cause floods or even cause mandatory evacuations. If any of these conditions occur in the area of the monitoring station, It will hamper the operation thus slowing down or even halting critical emergency dispatches.
Blackout of North America in 2003 caused the North American eastern seaboard to go black for almost a week. This failure of the electrical grid caused many lower end stations to fail and be non-responsive. The Palladium Security mufti station solution ensures that this will not happen to our clients.
